WFF is the Agribusiness arm of Wakanda limited. We optimize the Farm to Feed process by being a key player within the value-chain.

We serve Nairobi and its environs.

Placing an order is so easy.

Step 1, set your location – ensure location is as accurate as possible to ensure speedy, accurate delivery.

Step 2, pick the items you wish to purchase.

Step 3, at checkout choose a payment method and ensure your details are correct. Once complete, place your order and your goodies will be delivered asap!

You can also whatsapp your order.

WFF strives to get your order delivered fast and fresh in as little as 60 minutes from when you place your order. Please note: delivery times are subject to store operating hours and other variables such as time of day and traffic conditions

Our delivery operating hours are 07:00am-6:30pm Mon-Sat, and 09:00am-5:00pm on a Sunday.

However, you can place your order anytime via the portal or whatsapp.

Yes, you can add items to an order after it is submitted. Please quote the previous order number.

Unfortunately, orders are sometimes delayed due to unforeseen circumstances. Please reach out to us via whatsapp or call line (0722234338) or email orders.wff@gmail.com and we will keep you updated on the progress of your order.

We are able to cancel your order as long as the order is still busy being prepared by the store and has not been invoiced / collected by the driver. If the order has been invoiced and or collected by the driver, we will not be able to cancel and we will need to initiate the returns process. As per our returns policy, all products need to be returned in the same condition as received, and there may be a reverse logistics fee deducted. Please review our returns policy for more details on our website.

This seldom happens, however when it does we are more than happy to ensure you get the correct order, whilst our rider collects the incorrect order. Please call us asap if this does occur so we can help rectify.

This seldom happens, however when it does we are more than happy to help. We will either refund you in full for the missing items or, if possible, we will arrange a new-delivery. Please call us asap if this does occur so we can help rectify.

This seldom happens, however when it does please call us asap so we can call the rider to rectify.
My order was delivered to the wrong location.

This seldom happens, however when it does please call us asap so we can either call the rider to rectify, or assess the location to which it was delivered and if in an area to far away from your address, cancel the order and refund you accordingly.

This is unfortunately not possible. Please contact our customer service team to cancel your current order and place another order with the correct address.

Please note that we try our best to get your order to you asap! however sometimes due to circumstances out of our control orders are delayed. Although we do strive to process and deliver your order in as little as 60 minutes, we are a same-day delivery service, so please bear with us.

If this happens we are more than happy to give you a full refund for the damaged item/items. Please take a photo of the damaged item and send it via whatsapp so we can rectify.

If this happens we are more than happy to give you a full refund for the missing item/items. Please email a list of missing items to orders.wff@gmail.com so we can rectify.